Privacy Statement
Your privacy is very important to us. We have created this privacy statement in order to demonstrate our firm commitment to your privacy. The following information is provided so you know what happens when you visit our site.
If you don't find a specific concern addressed here, please feel free to contact us by e-mail at customerservice@wildlandfiredepot.com or by phone at 1-800-627-2691.
Registration, Ordering
Basically, we collect only the information you choose to share. If you place an order, we collect bill to/ship to information and your credit card details. Again, we collect only what you choose to give us. And, we do not store your credit card account number in any way on the Web site or within a Web accessible file.
Navigation
Knowing how customers use our site...tracking their movement through the site...helps us improve site design and usefulness. As a result, wildlandfiredepot.com does use IP addresses to analyze trends, administer the site, track user's movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Security
wildlandfiredepot.com takes every precaution to protect the information you give us...both online and off-line. When our registration or order forms asks users to enter sensitive information (such as credit card numbers), that information is encrypted and is protected with the best encryption software in the industry--SSL. While you're on a secure page, such as our order form, the lock icon at the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you're just surfing.
Does wildlandfiredepot.com use cookies? The simple answer is yes. First we'll explain what cookies are and then we'll address why we use them.
Cookies are one-line text files that contain absolutely no personal information about you, nor do they "hold" your credit card account number. The cookie file is sent to your browser from our site when you register. It allows computers to "recognize" each other. When you return to the wildlandfiredepot.com Web site, a number in the text associates your computer with the information we're storing for you at wildlandfiredepot.com.
What this means to you is that when you return to our site from the same computer, using the same password, your account information is available to you without requiring you to log in again. It saves you time and makes our site more helpful.
If you don't want to keep your wildlandfiredepot.com cookies, you can delete them by "logging off" the site and signing in each time you return.
Every message sent to any of wildlandfiredepot.com company e-mail boxes are read within 24 hours. Our goal is to respond back to you in 24 hours, as well.
If you've registered with wildlandfiredepot.com, we do keep your e-mail address on file for future promotions, but we do not sell that address to other companies. If you do not want to receive information about new products, new site features or special offers, you can ask to be taken off our e-mail list by following the instructions included at the end of each email message you get from us. Or you can simply e-mail customerservice@wildlandfiredepot.com and ask to be removed from all e-com promotions.
