Customer Service
Our friendly, fast Customer Service Representatives give you personal one-on-one service, paying attention to every detail. They'll answer your questions about placing an order, pricing and availability, update your account with address and other changes, and more.
CUSTOMER SERVICE HOURS
7:00 a.m. to 7:00 p.m. CST, Monday-Friday
CALL TOLL-FREE : 1-800-627-2691 EMAIL: customerservice@wildlandfiredepot.com
RETURN POLICY/100% GUARANTEE
We know ordering online can be a little scary--you can't touch the products or try them out. But with our 100% guarantee and no restocking fee policy, you never have to worry. If you decide a product isn't right for you, there's no extra charge for us to simply put it back on our shelf. Now that's peace of mind. Please call Customer Service at 1-800-627-2691 to obtain a Return Material Authorization (RMA) number before returning any merchandise.
DISCOVER WHY WE'RE THE BETTER CHOICE:
No minimum order size. Order one. Order one thousand. We let you decide!
Online ordering - 24/7. No phones or faxes required. You can place your order NOW!
No restocking fees. If you’re not pleased with your order, return it with no fees or hassles.
Quantity price breaks. Call us (1-800-627-2691) for large order quotes and you could SAVE!
FREQUENTLY ASKED QUESTIONS
Click here for FAQs on ordering, pricing, shipping and returns.
TECHNICAL/PRODUCT SERVICES DEPARTMENT HOURS
7:00 a.m. to 5:00 p.m. CST, Monday-Friday
Questions about product and/or product services please call 1-800-627-2691.
Email a Technical Representative at techinfo@wildlandfiredepot.com